Welcome to Himalayan Buddha Craft (“we”, “our”, or “us”). Your privacy is important to us. This Privacy Policy explains what information we collect, how we use it, and how we protect it when you visit https://himalayanbuddhacraft.com or place an order with us.
By using our website, you agree to the practices described in this Privacy Policy.
1. Who We Are
Business Name: Himalayan Buddha Craft
Website: https://himalayanbuddhacraft.com
Location: Gongabu, 44600, Nepal
Email: himalayanbuddhacraft@gmail.com
We sell authentic handmade Nepalese products, including:
- Buddha Thangka paintings
- Buddha statues
- Singing bowls
- Felt products
- Other traditional Nepalese handicrafts
We ship our products to customers around the world.
2. Information We Collect
When you visit or use our website, we may collect:
Personal Information
When you place an order or contact us, we may collect:
- Full name
- Email address
- Phone number (if provided)
- Billing address
- Shipping address
- Order details
Payment Information
We accept payments through:
- PayPal
- Credit or debit cards
- Bank transfer
We do not store your complete payment card information. Payments are securely processed by trusted payment providers.
Website Usage Information
We use Google Analytics to understand how visitors use our website. This may collect information such as:
- IP address
- Device type
- Browser type
- Pages visited
- Time spent on the website
- General location (country or region)
This information helps us improve our website and customer experience.
3. How We Use Your Information
We use your information to:
- Process and deliver your orders
- Respond to your questions
- Provide customer support
- Improve our website and services
- Prevent fraud and maintain website security
- Meet legal and tax requirements
We do not sell your personal information to third parties.
4. Sharing Your Information
We only share your information when necessary to operate our business.
This may include:
- Payment providers (such as PayPal)
- Shipping companies, including DHL and other international courier services
- Website hosting and technical service providers
- Government authorities if required by law
These parties receive only the information needed to perform their services.
5. Cookies
Our website uses cookies to improve your browsing experience.
Cookies help us:
- Remember your shopping cart
- Keep you logged in
- Understand website traffic through Google Analytics
- Improve website performance
You can disable cookies through your browser settings, although some parts of the website may not work properly.
6. Data Security
We take reasonable steps to protect your personal information from unauthorized access, misuse, or disclosure.
While no website can guarantee complete security, we use trusted technologies and industry-standard security practices to protect your information.
7. Data Retention
We keep your personal information only as long as necessary to:
- Complete your orders
- Provide customer support
- Meet legal, accounting, and tax obligations
When information is no longer needed, we securely delete or anonymize it where possible.
8. Your Rights
Depending on your country, you may have the right to:
- Correct inaccurate information
- Request deletion of your information where permitted by law
- Object to certain uses of your information
- Withdraw consent where applicable
To make any privacy-related request, please contact us using the email below.
9. International Customers
We sell products worldwide. Your information may be processed in Nepal and shared with international payment providers or shipping companies when necessary to complete your order.
10. Third-Party Services
Our website may use or link to third-party services, including:
- Google Analytics
- PayPal
- WooCommerce
- International shipping providers such as DHL
These services have their own privacy policies, and we encourage you to review them.
11. Children’s Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time as our business grows or legal requirements change.
13. Contact Us
If you have any questions about this Privacy Policy or how we handle your information, please contact us:
Himalayan Buddha Craft
Gongabu, 44600, Nepal
Email: himalayanbuddhacraft@gmail.com
